At Zavi Expose, we are committed to ensuring that your photography equipment reaches you safely and on time. Please review our shipping policy to understand how we process and deliver orders.
1. Processing Time
- All orders are processed within 2–4 business days after payment confirmation.
- Orders are not shipped or delivered on weekends or holidays.
- In case of high order volume or product unavailability, processing times may be extended. We will notify you of any significant delays.
2. Shipping Methods & Delivery Time
- We partner with trusted courier and logistics providers to ensure secure delivery.
- Estimated delivery times vary based on location:
- Local (within city): 2–5 business days
- Domestic (within country): 5–10 business days
- International: 10–21 business days (availability depends on region)
- Delivery times are estimates and may be subject to delays beyond our control (e.g., customs, weather, courier issues).
3. Shipping Charges
- Shipping fees are calculated based on order weight, dimensions, and destination.
- Any applicable charges will be displayed at checkout or communicated during the order confirmation process.
- Free shipping may be available on selected products or promotional offers.
4. Order Tracking
- Once your order has been shipped, you will receive a tracking number via email or SMS (if applicable).
- Tracking information may take 24–48 hours to update.
5. Shipping Restrictions
- We do not ship to P.O. boxes or restricted areas where courier services are unavailable.
- Some international destinations may be excluded due to customs restrictions or high shipping risks.
6. Damages and Lost Packages
- Zavi Expose is not liable for products damaged or lost during shipping. If your order arrives damaged, please contact the courier directly to file a claim.
- We will provide support with necessary documents such as invoice and shipment details.
7. Contact Us
If you have any questions about our Shipping Policy, please contact us:
Zavi Expose
Customer Support: [email protected]